Privacy Policy

About the Personal Information Protection Policy

puzzle inc. (hereinafter referred to as “the Company”) declares that it is aware of the importance of personal information, and will endeavor to protect personal information by handling the personal information you provide in compliance with laws and regulations regarding personal information protection and the regulations stipulated below.

Personal Information Protection Policy

1. About the Collection of Personal Information

Personal information in this Privacy Policy is defined as information you provided and entrusted to the Company through this website that is information which can identify you as an individual, such as your name, address, telephone number, email address, etc., or is information unique to you as an individual. Furthermore, the Company considers corporations that are identified or could be identified by certain information to also be subject to protection.

In this website, in the case of placing an order for merchandise and when making an inquiry to this website from the “Inquiries” page, the Company will ask you to provide the personal information necessary for the inquiry or merchandise order, such as your full name, email address, and other delivery destination information, etc. The collection of personal information by the Company is always based on the voluntary provision of the information by you, and in the case that you have provided personal information, the Company shall consider that you have consented to the use of the personal information in accordance with this Privacy Policy.

2. About the Use of Personal Information

In this website, the personal information you provided and entrusted to the Company through this website is used for the following purposes. It will not be used for purposes other than these without your consent, unless otherwise stipulated by law.

Purpose of Use

・For sale and delivery of the merchandise and service provision

・For responding to inquiries

Note that the Company will never supplement the personal information you entrusted to the Company through this website with information obtained from a third party.

3. About the Sharing and Provision of Personal Information

As a general rule, the Company shall not provide your personal information to third parties without your permission. However, it will provide your personal information to a business partner (hereinafter referred to as the “subcontractor”) after concluding a non-disclosure agreement in the following case.

・Delivery Company

・Shared information: information about the merchandise delivery destination

・Purpose of use: for delivery of the merchandise

The Company will carry out appropriate supervision regarding the management of personal information by the subcontractor. Furthermore, in the case that there has been a request from the courts, the police, or any public institutions that have authority equivalent to the courts or the police, the Company may sometimes disclose information in accordance with the request.

4. About the Disclosure, Amendment, and Deletion, etc. of Personal Information

In the case that a demand is received from the provider of personal information for the disclosure, amendment, deletion, cessation of use, etc. of information, the Company will promptly respond to the request.

5. About Revision

The Personal Information Protection Policy may be revised without notice based on laws and regulations and the Company’s policies.